He has a Master of Science in Information Architecture & Knowledge Management with an emphasis in User Experience Design from Kent State University and a Bachelor of Arts from Bowling Green State University. He is Google Analytics certified, UX Certified from Nielsen Norman Group and a Certified Usability Analyst (CUA) from Human Factors International. Marc is also an Eagle Scout.
He is the author of Make Your Customers Dance and Don't Fear The Forward - The Secret to Building Successful Websites and Make Your Customers Dance - The Key To User Experience Is Knowing Your Audience
. He has instructed at Web Design at Cuyahoga Community College and the University of Akron. He is an UXPA International mentor. His mantra is, "Collaborate in each moment to inspire continual learning and positive feelings".