Thank you to Calgary UX for the opportunity to present Make Your Customers Dance. I appreciate the excellent questions and conversation. It was fun to talk about knowing your audience and thinking like a DJ. As highlighted, it will get more users to become customers and stay customers. The method will also generate positive experiences, […]
Discover the user experience path that Molly E. Holzschlag, web designer and developer author, writer, and speaker, traveled in this fourth episode. Molly has co-authored 35 books on web design and open standards. It was an honor to connect with her and hear about her next project.
I am honored to speak at the e-Core Connections conference about how inclusive user-centered design and agile can work together to reduce legal risk, minimize development rework, and increase the loyalty of a product. Find out how to take time early in the development process to make your organization successful. Discover that knowing your audience […]
Discover the user experience path that John Yunker, Web Globalization Expert & Co-Founder at Byte Level Research, traveled in this third episode.
Discover the user experience path that Derek Featherstone, Chief eXperience Officer at Level Access, traveled in this second episode. He is on a quest to make the web more accessible and inclusive, one screen at a time.
Discover the user experience path Apala Lahiri, Co-Founder of HFI APAC traveled in this first episode. Her path as a developer is common but her journey is unique.
Jakob Nielsen's 2001 book Homepage Usability was groundbreaking not only because it delivered practical guidelines for designing or writing websites but inspired me to become an author. The clear examples backed up with dramatic evidence made this work a reference manual for quality design for many years. Jakob always does extensive usability testing with real people to provide […]
Did you know that roughly 1 in every 5 people in the world (about 20%) has a disability of some kind? Also for the first time in U.S. history, older adults are projected to outnumber children by 2035. It's fact as we get older, the chance of acquiring a disability dramatically increases. Thus, a significant […]
A recent book review by Janet Dodrill really helps clarify how graphic designers can harness the power of user research. In her overview, she summarizes how this approach to design is a valuable part of your business because engaging the participant leads to a successful product. Janet says, "Marc stresses the importance of knowing your […]
80% of usability issues are a result that users are unable to find what they are looking for in an application, process, or environment. Information Architecture (IA) can assist in organizing content or objects, describing them clearly, and providing ways for people to get to them. IA is often thought about during a project but […]