I am honored to be a Certified User Experience Analyst (CXA) from Human Factors International (HFI). The advanced CXA certification track from HFI (HFI) covered persuasion engineering, strategy, and innovation—for successful customer engagement, fulfilling corporate goals, developing ideas for breakthrough innovation, and learning to institutionalize user experience (UX) into the corporate culture. In the UX […]

Discover the unique user experience path that Jeff Sauro, Principal at MeasuringU, followed in this eleventh episode. I am a big fan of Jeff's work including his multiple books on quantitative user research and his lectures.

I am excited to announce that Tony Turner and I will be presenting at the Advancing Research 2022 Conference presented by Rosenfeld Media. Our topic "Interrupted UX - Add A Dose of Reality To Usability Testing" will explore how framing usability test scenarios with distractions and interruptions lead to a deeper line of questioning. Join […]

Discover the unique user experience path that Felesia McDonald, User Experience Manager at Sherwin-Williams & Adjunct Professor at Kent State University, followed in this tenth episode. I have known Felesia for a while and it was fun to catch up with her. Follow UX Pathways on Spotify

I had the opportunity to interview Darren Hood. He is the Principal Product Designer at Omnicell and Adjunct Professor at Kent State University, Lawrence Technical University, and Harrisburg University of Science and Technology. Discover the unique user experience path that he followed in this ninth episode. Also, check out his podcast, The World of UX […]

Discover the unique user experience path that Debbie Levitt, Founder, and Principal - DeltaCX, followed in this eighth episode. Learn about how the proper education/mentor can help guide you through the journey.

I caught up with Carol and found out how she got her start in user experience. Discover the unique user experience path that Carol Smith, Sr. Research Scientist - Carnegie Mellon University, followed in this seventh episode.

Discover the user experience path that Jared Spool, Maker of Awesomeness at Center Centre - UIE, traveled in this sixth episode. Jared said, "The more we understand picking out the experience we want to deliver to our customers/team the more we are going to deliver." Find out how to make a living creating things that […]

Discover the user experience path that Keith Instone, Founder of Dexterity User Experience, traveled in this fifth episode. He compare the field of user experience to culinary arts.

Thank you to Calgary UX for the opportunity to present Make Your Customers Dance. I appreciate the excellent questions and conversation. It was fun to talk about knowing your audience and thinking like a DJ. As highlighted, it will get more users to become customers and stay customers. The method will also generate positive experiences, […]