Lean UX FunnelSoftware applications and websites fail because they do not incorporate enough customer feedback into their products. You think you know, but do you know you know? There are user experience (UX) tools that when put in action can get your whole team involved in design, allow you to change gears quickly, and gather […]
As the year kicks off, I wrote up a mantra to help keep focus throughout the year. Friends and family first. Do what you like & do well. Quality. Not quantity. Don't sweat it.
Over the years, I often get asked how I stay organized and my common reply is "comprehensive note taking". I created a simple three-column method that I call "meeting sheets"; the methodology allows me to capture notes, action items and relevant terminology that occurs during the meeting. Let's start from the top on how this […]
Guess what? If you are visiting Cleveland, Ohio, here are some facts that may surprise you. Potato chips were first mass-produced in Cleveland NASA has a large research facility in Cleveland Cleveland was the first city in the world to be fully lit by electricity. Golf balls were invented in CLE The Cleveland Metroparks System […]
A decade ago, I released my last album "Disruptive Pattern" with Move23, it was a group effort that was written over a ninety day period. We wrote over thirty songs and it was challenging to pick out our favorites for the final cut. With this new album, released in December 2017, I took a different […]
What is an UXpert? User experience experts are passionate about finding out how people are using products differently than they were designed. They make adjustments to discover improvements to make users happy and get their work done more efficiently - ultimately they want to make businesses more profitable. Being an UXpert is challenging because you […]
I was recently asked by a high school student if they should study user experience (UX) design. I wrote a quick answer why I chose UX. "Hello! I would suggest becoming a user experience designer because the field gives you the opportunity to add value to an organization by using your skills to acquire new […]
I recently worked with a colleague to create a blog post that gives a glimpse into observing customers out in the wild. The best way to understand how users are really operating applications is to see them using it out in their natural environment. After countless conversations, interviews and observations, we saw patterns emerge which […]
Recently there was a discussion around what is AB testing, why is it important, and how it has been used. A couple years ago, I had the opportunity to speak at a conference about AB (split testing). Here is the presentation as reference. Below are some links we put together recently that highlight the process […]
During my senior year in college, I started a campus-wide recycling program as a final project for my Bachelor's of Art's Degree in Environmental Policy & Analysis. Twenty-five years ago, recycling was a concept that the majority of society understood was a good thing, but perceived as an extra step in their existing trash disposal process. In […]