August 13, 2026

Guest on Insights Unlocked Podcast

What do UX research and DJing have in common?

More than you might think.

On the latest episode of Insights Unlocked, I joined Rachel Blackburn to explore everything from the future of AI in UX to why understanding human behavior is still our greatest competitive advantage.

We even talked about how keeping a dance floor full isn't all that different from designing engaging digital experiences. I wrote about this in my book, Make Your Customers Dance.

A few takeaways from our conversation:

  • Great UX starts with understanding people.
  • AI is a powerful tool, but humans must stay in the loop.
  • Testing early and often leads to better outcomes for everyone.

I hope you'll give it a listen, and I'd love to hear what resonated with you.

Listen here: https://www.usertesting.com/resources/podcast/ai-in-user-research

 

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Make Your Customers Dance

Marc A. Majers

User experience leader, author, and DJ that is collaborative in each moment to inspire continual learning and positive feelings
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